APA - IT Business Operations Analyst II

Date: May 29, 2024

Location: Houston, TX, US, 77042

Company: Apache Corporation

Specific Responsibilities

The IT Business Operations Analyst II at Apache Corporation will be a member of Apache’s Information Technology team at the company’s Houston office reporting to the IT Services & Support Sr Manager.

This role will be primarily responsible for the following:

  • Maintain configuration item (CI) attributes and reconcile discrepancies in data;
  • Liaison with other IT groups to raise awareness, educate and gain support of CMDB processes;
  • Create and maintain process documentation;
  • Produce configuration status account reports for infrastructure teams for operation tasks;
  • Conduct configuration audit checks to reconcile physical IT data with CMDB, and initiate change
  • workflow processes as needed to update data reconciliation processes;
  • Work with other process owners to develop and ensure tight integration and handoff points;
  • Interacting and consulting with appropriate business analysts to understand application requirements.
  • Defines architectural components to meet those requirements and how ongoing architectural changes will affect CMDB dependencies;
  • Defining CI attributes and understanding how to reconcile data inconsistencies;
  • Establishing protocol (for example, incident, problem, change, asset or service level) for communicating with intersecting process owners/managers to Ensure that CMDB data is achieving its goals;
  • Being familiar with the CMDB activity cycle; and
  • Having knowledge of installed or soon-to-be-installed dependency mapping solution.

Qualifications & Experience

The successful candidate will have the following qualifications and experience:

  • Familiarity with Information Technology Infrastructure Library changes and configuration management processes. Certification is nice to have;
  • Strong process improvement experience, and experience developing metrics and quantifying value returned;
  • Possess team leadership skills to galvanize IT domains (such as networking, storage or application management) and ensure they actively work toward a common goal;
  • Communication skills for regular reporting on the performance and metrics of the program to senior management and stakeholders;
  • Technical background (preferably in one or more areas of configuration management);
  • Database development and an understanding of data structures, data schemas and data modeling; cross-domain experience with ancillary applications (such as security) for a broad understanding of critical intersections of the CMDB;
  • For established initiatives, the CMDB lead must be familiar with the specific installed CMDB solution;
  • Develop and determine trusted data sources and the reconciliation process, as well as schedule the update process;
  • Experience with cost justification of IT operation projects;
  • Experience with budgeting, project planning and other experience;
  • Bachelor’s degree in Engineering, Business Administration, or Information Technology.


The successful candidate should demonstrate and exhibit the following core competencies:

  • Communication: Writes, speaks, and presents information effectively and persuasively across communication setting;
  • Results: Pursues work with energy, drive, and results orientation to positively impact Apache's business success;
  • Collaboration: Works in partnership with others and encourages different perspectives, while building and maintaining trust; and
  • Culture: Willingness and ability to align one's behavior with the needs, priorities, and goals of Apache.

Company Overview

Our primary product is energy, and where there is affordable, abundant energy, people are given greater opportunities to elevate their families to higher standards of living. We are committed to providing oil and natural gas in more innovative and sustainable ways to help meet the world's energy needs.

Apache Corporation is a wholly owned subsidiary of APA Corporation (NASDAQ: APA). Apache and other affiliated subsidiaries have operations in the United States, Egypt and the United Kingdom's North Sea and exploration opportunities offshore Suriname.

For additional information about APA Corporation, please visit: www.apacorp.com.

Apache Statement on Hiring

To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to base all employment-related decisions and actions exclusively on employment-related criteria. To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to provide broad dissemination of job opportunities, as consistent with the nature of the positions. To provide genuine equal opportunity to all people, it is the policy of Apache Corporation and its subsidiaries to review its employment-related policies and actions on a regular basis to ensure that their application is consistent with their intent.

Equal Employment Opportunity

Nearest Major Market: Houston

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